Computers & Equipment

Tech Help

Need help with technology? The Library can help!
While our staff is always available to help with simple questions, sometimes we don’t have the
time to assist with more complex problems. To help with this problem, we are now offering
basic one-on-one tech help sessions.

Sessions can be up to 50 minutes long, and are intended for people who need more in
depth assistance. We can help you learn new skills or solve problems you may be having with
your tech.

Some of the things we can help with include:
– Email
– Libby (our Digital Library)
– New device set-up
– Basic computer skills
– Basic Microsoft Office/Google Workplace

While we are happy to take a stab at most problems or new skills, there are unfortunately some
things we cannot do. These could include fixing broken devices, recovering lost passwords, and
entering personal information (such as banking details).

To sign up, visit the reference desk or call the Library. We will find the time that works best for
you and us, and discuss what you need help with. This preliminary meeting allows us to better prepare for your appointment and specific needs.

Here are some helpful resources:
GCF Global: Tutorials and lessons about numerous topics including intro to computers and
internet.
TechLifeUnity: An educational website that teaches technology users of all ages and skill levels.
Digital Learn: Tutorials for basic computer skills and other online tools such as telehealth and
mobile devices.
Applied Digital Skills from Google: Curriculum on a variety of topics such as basic search, using
AI, and digital literacy.
Typing.com: Free typing lessons from beginner to advanced.

Available to Borrow

eReaders

Kindle models are available for in Library use, as well as a two week loan for Thompson patrons in good standing. Just ask at the Front Desk!  Please read the eReader Policy (PDF) for more details.

Playaways

The next generation of audiobooks: No cassettes. No CDs. No Downloads. Just Play. More than 50+ available… bestsellers, language, children’s and non-fiction books. To search for titles type “playaway” as a keyword search in the catalog. Batteries included, you provide earphones with a universal jack.

In-Library Use

Wireless Access

Free wireless internet access is available throughout the facility. For further information, please refer to the following policy:

Computers

Several computers are available throughout the Library for various functions

  • Online Catalog computers
  • access in the Children’s area
  • for research, Internet, and general use – library card required
  • Laptops: Available for in library use by adult patrons with a library card in good standing. Please refer to the Laptop Loan Program Policy and the Laptop Liability Form for further information.

Print/Fax/Scan

Fax and scan policy

  • Color printer: 25 cents per page. Wifi printer for mobile devices and laptops.
  • Fax/Scan Station: $1 a page, no fee for scanning.
  • Photocopier: 10 cents per copy.

AV Equipment

  • Projector: Request at the time meeting/event is booked.
  • CD player: Ask at the Circulation Desk.